Sowra’s Datacenter services are managed from its state of the art Managed Services Operation Center (MSOC) – a combination of people, process, technology and infrastructure – to ensure SLA based service delivery and committed service uptime to end-users of various IT services, within an organization. Sowra’s Datacenter team works with customer’s team – from consultation to designing a custom solution for deployment and steady state management of the proposed solution, while catering to IT policy compliance and service uptime and commercial constraints of customers.
Sowra works with multiple Tier III and Tier IV Datacenter partners including Tier 1 telecom operators across India and the world – to provide a highly redundant landscape for hosting and managing the customer’s IT infrastructure including servers, storage, network elements and firewalls. Working with multiple service and technology providers, Sowra ensures that the customer always gets the best options for IT infrastructure and the solutions are most-suited to their budgets. Outsourcing application hosting to Sowra ensures that a customer’s ERP/COTS/home-grown application systems will always be available to end users, internal users, and partners – on a 24/7 basis.
Managed Hosting – Completely end-to-end hosting that includes servers, switches, firewall bandwidth, colocation in a Tier IV DC and 24×7 management of the entire setup for 99.9% availability Managed Colocation – Dedicated and Shared – Completely end-to-end colocation services that includes all shared infrastructure such as, switches, firewalls, bandwidth, colocation in a Tier IV DC and 24×7 management of the entire setup for 99.9% availability On-Premise DC management – 24×7 Management of customer’s internal datacenter, including setup, provisioning, migration, management and continuous improvement