Infrastructure Management

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Infrastructure Management:

Today’s IT Infrastructure complexity is growing at a rapid pace and has a number of dimensions – starting from the network, all the way up to the application layer. Adding to this, the growing number compliance issues, of specialist vendors to liaise with, the complexity becomes almost unmanageable.

Sowra’s Managed Services provides onsite & remote infrastructure management – shared and dedicated – for ensuring SLA based availability and accurate tracking & utilization of IT assets, with a tiered response and resolution models – against specific customer’s SLAs.

Sowra’s services for Infrastructure include:
  • Server OS Platforms Support and Management
  • Storage & Backup Platform Support and Management
  • Data Network management
  • Voice Network management
  • IT security Platform management